Integrated Environmental Compliance Services

(Asbestos, Water Hygiene & Fire Safety)

Client Overview

  • Client: University of Bath
  • Contract Type: Measured Term Contract (September 2022 – Present)
  • Location: South West England
  • Estate: 127 academic, residential, laboratory and sports facilities

The University of Bath operates a complex, high-risk estate including laboratories, student accommodation, teaching blocks, and high-footfall public areas. This environment requires robust statutory compliance, precise scheduling, and minimal disruption to critical academic activity.

University of Bath

Understanding of Requirement

The University required a competent, multi-disciplinary compliance partner capable of delivering:

  • Full water hygiene and legionella control services in line with ACOP L8 and HSG274
  • Comprehensive asbestos management, including surveys and analytical services
  • Fire safety consultancy, compartmentation surveys, and strategic advisory support
  • Integrated delivery across all service lines with real-time reporting, strong governance, and minimal operational disruption

Our role was to provide a fully coordinated, risk-based compliance solution ensuring statutory adherence, data transparency, and continuous improvement across the estate.

Operational Delivery Model

1. Water Hygiene & Legionella Control

We deliver a full suite of water hygiene services, including:

  • Legionella Risk Assessments (aligned to ACOP L8, HSG274, BS8580)
  • Routine monitoring (temperature checks, sentinel outlets, tank and calorifier inspections)
  • Water sampling and microbiological analysis
  • Production and maintenance of schematic drawings
  • Development and review of Written Schemes of Control
  • Legionella remedial works and rapid response interventions

Delivery is managed by a dedicated contract team, including a Water Hygiene Director, Operational Manager, Technical Manager and administration support ensuring full KPI compliance.

Operational controls include:

  • Daily scheduling and performance tracking
  • Real-time task submission via digital systems
  • RAG (Red-Amber-Green) KPI monitoring
  • Daily liaison with the University’s Responsible Person

Performance Outcome:

  • 100% statutory task completion achieved across the programme
  • Zero backlog in risk-critical monitoring tasks
  • Immediate escalation and resolution of non-conformances

2. Asbestos Management & Consultancy

Across the University estate, we deliver a comprehensive asbestos compliance service, fully aligned with the Control of Asbestos Regulations 2012 and HSE guidance (HSG264, HSG248).

Scope includes:

  • Management Surveys across operational buildings
  • Refurbishment & Demolition Surveys for capital works and intrusive activities
  • Re-inspections and asbestos register validation
  • UKAS-accredited analytical services (ISO 17025)
  • Air monitoring, reassurance testing, and 4-stage clearances
  • Bulk sampling and laboratory analysis
  • Contractor auditing and removal project oversight
  • Strategic consultancy and compliance auditing

These services are delivered by directly employed, qualified surveyors and analysts, operating under UKAS-accredited systems, ensuring technical robustness and defensibility.

Operational integration:

  • Surveys coordinated with University project teams to align with refurbishment programmes
  • Intrusive works planned around academic calendars and access constraints
  • Emergency response capability for suspect materials or incidents

Outcomes:

  • 100% compliance with survey and reinspection programmes
  • High-quality reports issued within agreed timescales (typically 3–5 days, expedited where required)
  • Zero RIDDOR-reportable incidents
  • Accurate asset data integrated into the client’s systems

3. Fire Safety, Compartmentation & Strategy

We provide independent fire safety consultancy and technical assurance, supporting the University in meeting obligations under the Regulatory Reform (Fire Safety) Order.

Services include:

  • Fire Risk Assessments aligned to PAS 79
  • Fire compartmentation surveys and passive fire protection inspections
  • Development and review of fire strategies
  • Specification and oversight of remedial works
  • Fire safety training and advisory services

Operational delivery:

  • Surveys coordinated with estates and facilities teams to ensure full building coverage
  • Detailed compartmentation reporting including photographic evidence and defect grading
  • Prioritised remediation plans based on risk

Outcomes:

  • Improved fire compliance visibility across complex building types
  • Risk-based prioritisation enabling efficient capital planning
  • Enhanced life safety assurance for students, staff, and visitors

Stakeholder Engagement & Access Management

A key success factor has been our structured and proactive approach to stakeholder engagement:

  • Dedicated appointment coordinator to maximise access rates
  • Daily communication between operatives and University representatives
  • Careful scheduling around:
    • Exams
    • Laboratory activity
    • Student occupancy patterns
  • Provision of inclusive communications (large print, alternative formats)
  • Safeguarding and vulnerable person awareness training for all staff

Outcome:

  • High first-time access rates
  • Minimal disruption to academic operations
  • Strong working relationship with the University’s compliance and estates teams

Systems, Reporting & Data Integration

We provide full digital integration with the University’s systems:

  • Upload of reports and data into ZetaSafe asset management system
  • Real-time data visibility via LifeCSP platform
  • KPI dashboards and compliance tracking
  • Downloadable data for client-side analysis

Key features:

  • Real-time reporting (“warts and all” transparency)
  • Role-specific dashboards to reduce data overload
  • Full audit trails and document control

Outcome:

  • Improved client decision-making
  • Full compliance visibility across the estate
  • Reduced administrative burden on University teams

Performance & Measurable Outcomes

  • 100% statutory water hygiene compliance achieved
  • Real-time KPI monitoring with zero critical overdue actions
  • Rapid response to high-risk issues with same-day escalation
  • Consistent delivery of multi-service compliance across:
    • Asbestos
    • Water hygiene
    • Fire safety
  • Enhanced data accuracy and audit readiness

Assurance, Quality & Governance

All services are underpinned by robust governance aligned to:

  • ACOP L8 / HSG274 (water hygiene)
  • Control of Asbestos Regulations 2012
  • PAS 79 (fire risk assessment)
  • ISO 17020 / ISO 17025 / ISO 9001 / ISO 45001 accredited systems

Quality controls include:

  • Technical review of all reports before issue
  • Competency management, training, and CPD
  • Internal audits and compliance checks
  • Incident reporting and corrective action processes

Value Delivered

  • Single, integrated compliance partner delivering multi-disciplinary services
  • Reduced contractor interfaces and improved coordination
  • Efficient delivery through multi-skilled teams
  • Proactive risk management and real-time reporting
  • Scalable resource model supporting a large, complex estate

Summary

Our work with the University of Bath demonstrates our proven capability to deliver fully integrated asbestos, water hygiene, and fire safety services within a complex, high-risk, multi-site environment.

We provide not just compliance, but operational control, data transparency, and measurable performance, ensuring the University can confidently meet its statutory obligations while maintaining safe, functional buildings for all users.